Transport - KLIA Ekspres Review

Somewhat costly

3*

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We arrived at the airport fairly late on and knew that the KLIA Ekspres didn't run all night so we were in a hurry to make one of the last trains. As such, we didn't compare rates of other transport as trains naturally seem to be cheaper globally than taxis/Ubers/Grabs. Unfortunately, this is not the case in Kuala Lumpur, the train tickets one way cost us 55MYR each (110MYR in total) and yet a Grab is price fixed at 60MYR (not including toll fees), and that delivers you directly to your hotel door! The service itself was good; very fast, on time, spacious, and had clear English notifications. If the price was cheaper then I think it would be a fantastic method of transport, but overall I would suggest getting a Grab from the airport to the city centre instead.

https://www.tripadvisor.co.uk/ShowUserReviews-g298570-d7618624-r738968947-KLIA_Ekspres-Kuala_Lumpur_Wilayah_Persekutuan.html

Accommodation - Travelodge City Centre Review

Ideal location

4*

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Our stay at this Travelodge was one of our better hotel picks in south east Asia.

It's location is perfect, near many forms of transport and within walking distance of Central Market and Petaling Street. We also walked to the Botanical Gardens and National Mosque (though you can catch public transport to these spots).

Our check in, which was late at night, was simple and we only had to pay the city tax which was 10MYR per night up front. We did have a tiny bit of trouble finding the hotel as it is named 'Travelodge Central Market' on the Uber app.

Our room was pleasant, on the 8th floor, not massive but spacious enough with hangers, luggage storage areas, and a TV and fridge. The room was clean and there was free bottled water plus a safe, but limited toiletries. Unfortunately, they do not provide hand towels or soap, when we requested hand soap the receptionist told us the only option was to use the public toilets in the hotel which wasn't very helpful.

On the other hand, we got a great room rate and this even included breakfast. The breakfast was very nice; downstairs in what appears to be a separate cafe that the hotel rents out for the morning. There was a range of food and it was all very tasty.

There was daily housekeeping and the hotel itself was modern with key card activated doors and a contemporary design throughout.

Ultimately, I would certainly suggest staying here if you want to explore Kuala Lumpur and you don't have a large accommodation budget (although even if you did I would still suggest staying here as it was perfectly fine!).

https://www.tripadvisor.co.uk/ShowUserReviews-g298570-d2714737-r738968229-Travelodge_City_Centre-Kuala_Lumpur_Wilayah_Persekutuan.html

Transport - AirAsia - AirAsia Berhad (Malaysia) Review

Poor budget airline

2*

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We flew with Air Asia from Phuket to Kuala Lumpur, only a short flight, but they still made it as terrible as possible. If it wasn’t for the fact that they offer competitive prices, and that the flight itself did deliver us from point A to point B then I probably would have given the business 1 star.

We booked this flight online a couple of weeks prior. Upon online check in date, we completed the whole process however we continued to get an error message with the finalisation of our check in so we had to do this at the airport (it worked fine our other AirAsia flights, including other international ones, however? [see my other reviews]). Check in was okay but the gate was changed closer to departure meaning everyone had to get up and sprint to the other end of the departure lounge. Boarding was fairly hectic and there wasn’t much storage space. For some reason AirAsia like to punish those who don’t purchase seat selection in advance so I was sat next to random people (as was my girlfriend), with an adult in front who couldn’t seem to resist reclining and re-reclining his seat for the entire trip while shouting to all of his family in different rows. The flight was delayed and then was delayed on the runway for a further period of time. Service on board was mediocre, however I probably didn’t help with my legs across the aisle as I could not physically fit them in the seat space and I am only 6’3 (192cm).

Overall, I would try to avoid flying with this airline wherever possible, but I guess if you have no other option then it provides a basic service.

https://www.tripadvisor.co.uk/ShowUserReviews-g1-d8729220-r739400540-AirAsia_AirAsia_Berhad_Malaysia-World.html